zolo
Website:
zolostays.com
Job details:
Ready to shape the next phase of scale?
Own Sales. Own Operations. Build what’s next.
Role: Head – Sales and Operations | Coliving
Location: Bangalore
About the role
This is an end-to-end business leadership role with ownership of Sales and Operations for Zolo’s Coliving business.
You will be responsible for driving occupancy and revenue, while ensuring strong property operations, customer experience, service delivery, cost efficiency and team performance across the portfolio.
The mandate is to bring both sides of the business together — build demand and ensure we deliver consistently on the experience we sell.
What you will own
→ Sales, occupancy and revenue performance across the portfolio
→ Multi-city / multi-property operations
→ Customer experience and service delivery
→ Sales and Operations team performance
→ Property-level business performance
→ Cost and manpower productivity
→ Operating standards, processes and governance
→ New property launches and stabilisation
→ Cross-functional execution across Revenue, Finance, HR, Procurement and other teams
Who We Want
You could be a strong fit if you:
→ Have led Sales & Operations / Business Operations for a multi-location business
→ Have owned revenue / sales targets along with operational performance
→ Have managed large customer-facing teams across multiple locations
→ Understand P&L, occupancy/revenue, costs and productivity
→ Can balance business growth with customer experience
→ Have built processes and teams that can scale
→ Are comfortable moving between business reviews and on-ground execution
We are interested in leaders who have built and managed complex, customer-facing operations across Coliving, Hospitality, Hotels, Student Housing, Managed Accommodation, Facility Management, Retail, QSR, Healthcare, Consumer Services or other multi-location businesses.
What matters more than the industry is your ability to make distributed operations work consistently at scale.
Why Zolo?
At Zolo, you get the opportunity to build the operating engine, not just run it.
Build stronger systems. Raise operating standards. Improve customer experience. Develop leaders. Drive efficiency. And create an operating model that can scale as the business grows.
As Zolo Coliving expands, you will have the opportunity to shape how the business operates at scale — with direct impact on customer experience, property performance, costs, productivity and growth.
About Zolo
Zolo is building a new-age living and hospitality ecosystem across Coliving and Hotels, with 100,000+ people having trusted Zolo.
Our ambition is to build a living and hospitality experience that customers can consistently rely on as we continue to scale.
Built businesses at scale? Let’s talk.
Click on Apply to know more.
