PNB MetLife India Insurance Co. Ltd
Website:
pnbmetlife.com
Job details:
This job is provided by apna.co Job Description: Front Office Executive
Company: PNB MetLife India Insurance Co. Ltd.
Role/Position: Front Office Executive / Front Desk Coordinator
Department: Administration / Branch Operations
Employment Type: Full-Time
## Role SummaryPNB MetLife is seeking a vibrant, organized, and customer-focused Front Office Executive to serve as the face of the branch. In this role, you will manage front-desk operations, welcome visitors, coordinate internal and external communications, and deliver seamless administrative support to maintain a professional, efficient, and welcoming branch environment.
## Key ResponsibilitiesFront Desk Management: Greet and welcome clients, policyholders, partners, and corporate visitors warmly, directing them to the appropriate personnel.
Call & Mail Handling: Manage incoming and outgoing phone calls, emails, and courier correspondence professionally, routing messages accurately.
Visitor & Security Logging: Maintain digital/physical visitor logs, issue entry passes, and ensure adherence to branch security protocols.
Administrative Support: Assist the branch team with daily office administration, filing, documentation, and inventory tracking of office supplies.
Internal Coordination: Act as a bridge between visiting customers, sales teams, and internal operational departments to resolve basic service requests.
Report Generation: Prepare daily/weekly front office logs, visitor statistics, and basic operational reports using MS Office.
## Candidate RequirementsEducation: Graduate or 12th Pass from a recognized board/university.
Experience: 0 to 2 years of experience in front office management, reception, customer service, or corporate administration (insurance/banking sector background is a strong plus). Freshers with strong communication skills are welcome to apply.
Skills Required
Excellent verbal and written communication skills (fluency in local language and English).
Good working knowledge of computers and MS Office (MS Word, Excel, Outlook).
Pleasant, professional demeanor with a customer-first attitude.
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