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Company Description Gulf Point Logistics Services is a logistics and freight solutions provider focused on reliable, efficient movement of goods across regional and international markets. The company manages end-to-end freight operations, including coordination of imports and exports, to support clients in diverse industries. Team members collaborate closely with customers, carriers, and partners to ensure shipments move on time and in compliance with relevant regulations. Gulf Point Logistics Services emphasizes professional growth, operational excellence, and a service-oriented approach in all aspects of its work.
Role Description The Freight Coordinator is a full-time, remote role responsible for overseeing daily freight activities from order initiation through delivery. This role includes coordinating import and export shipments, preparing and verifying documentation, and communicating with customers, carriers, and internal teams to track and resolve shipment issues. The Freight Coordinator will monitor schedules, update systems with shipment status, and ensure compliance with company procedures and applicable regulations. The position also involves responding to customer inquiries, addressing service concerns, and supporting continuous improvement in freight processes and customer experience.
Qualifications
- Candidates should possess strong Communication skills with a focus on clear, professional interaction across phone, email, and digital platforms.
- Candidates should possess Customer Service skills to manage inquiries, resolve issues, and maintain positive relationships with clients and partners.
- Candidates should possess Freight operations knowledge, including basic understanding of shipping processes, documentation, and logistics coordination.
- Candidates should possess Import and Export skills, including familiarity with international trade practices, documentation requirements, and regulatory considerations.
- Additional beneficial qualifications include attention to detail, time management, and problem-solving skills in a fast-paced environment.
- Proficiency with common office software and logistics or ERP systems is preferred.
- Prior experience in logistics, transportation, or supply chain coordination is an advantage.
- Relevant education in logistics, business, or a related field is beneficial but not strictly required with equivalent experience.
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