Website:
zoft.ai
Job details:
About the Company
Company Description Zoft AI is an AI-powered SaaS platform that transforms customer service through intelligent chat and voice agents. These agents deliver personalized support, manage complex workflows, and execute actions that streamline customer interactions. By combining automation with advanced AI capabilities, Zoft AI helps organizations improve responsiveness, reduce operational effort, and enhance customer satisfaction. The team is focused on building scalable, high-impact solutions for modern support operations. Joining Zoft AI means contributing to the next generation of customer experience technology in a fast-moving startup environment.
About the Role
Role Description As a Sales and Marketing founding team member at Zoft AI, you will drive go-to-market activities and help shape the commercial strategy of the company. This full-time hybrid role is based in Chennai, with flexibility for some work-from-home days.
Responsibilities
- Identify and qualify leads.
- Run product demos.
- Manage the pipeline.
- Close deals.
- Drive multi-channel outreach (cold email, calls, LinkedIn, X, Reddit, Instagram).
- Create content and short-form/UGC video.
- Run paid campaigns across Meta, LinkedIn, X, Reddit, and TikTok.
- Onboard new customers.
- Work with product on messaging.
- Build the first playbooks and metrics the next hires inherit.
Qualifications
- Bachelor’s degree in business, marketing, communications, or a related field, or equivalent practical experience.
Required Skills
- Strong communication and customer service skills, with the ability to explain technical concepts in clear, accessible language.
- Proven experience in sales and sales management, including lead generation, pipeline handling, and closing deals.
- Hands-on and self-directed; you execute yourself and thrive in startup chaos.
- AI-native — you use AI tools to move faster across sales, content, and ads.
- Comfort working in a startup or early-stage environment, with a hands-on, self-directed approach.
- Ability to work on-site in Chennai in a hybrid model and collaborate effectively across functions.
- Data-driven mindset, familiarity with CRM tools, and basic understanding of digital marketing or growth tactics are a plus.
Preferred Skills
- Experience with multi-channel outreach, content/UGC, or paid social is a strong plus.
- Experience delivering training or onboarding sessions for customers or internal teams.
- Background in SaaS, B2B technology, or AI-driven products is highly beneficial.
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