Website:
roasterycoffee.co.in
Job details:
Company Description Roastery Coffee House, founded in 2017 by Nishant Sinha, is dedicated to creating consistently great coffee and sharing it widely. The company focuses on sourcing and roasting high-scoring specialty coffees, all rated 86 points or higher, that are fresh in season and roasted to perfection. By paying premium prices, Roastery Coffee supports sustainable livelihoods for coffee farmers and values every step of the journey from crop to cup. As the brand has grown, it continues to find new ways to share flavor and connect communities across India through its roasteries and coffee houses.
Role Description The Food and Beverage Supervisor is a full-time, on-site role based at Roastery Coffee House in Bengaluru. This role oversees daily café operations, ensuring consistent service standards, high-quality food and beverage presentation, and a welcoming guest experience. The supervisor coordinates staff schedules, assigns duties, and provides guidance to team members on service procedures and product knowledge. Responsibilities include monitoring inventory, supporting ordering and stock rotation, ensuring hygiene and safety compliance, and handling customer feedback and issue resolution. The role also involves training and coaching team members, supporting promotional activities, and working closely with management to improve processes and achieve sales and service goals.
Qualifications
- Candidates should possess strong supervisory skills, including team coordination, staff training, and performance oversight.
- Candidates should possess knowledge of service standards and food service operations, with a focus on quality, hygiene, and consistency.
- Candidates should possess excellent customer service and communication skills to interact effectively with guests and colleagues.
- Candidates should possess the ability to manage busy service periods, prioritize tasks, and resolve operational issues calmly.
- Previous experience in a café, restaurant, or food and beverage supervisory role is preferred.
- Basic understanding of inventory management and point-of-sale systems is beneficial.
- Flexible schedule availability, including weekends and holidays, and the ability to stand for extended periods.
- A diploma or degree in hospitality, hotel management, or a related field is an advantage.
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