Website:
aldovia.in
Job details:
Company Description Aldovia Resort & Convention is a seventy-acre destination in Swiss Town, Bengaluru, located just ten minutes from Kempegowda International Airport. The property is designed for large-scale conventions, conferences, grand weddings, and corporate retreats, delivering seamless logistics and memorable guest experiences. Aldovia also offers a leisure escape with landscaped grounds, five distinct dining venues, a full-service spa, and thoughtfully designed rooms focused on rest and restoration. Guided by the philosophy “The Wise Path” and symbolized by the swan, Aldovia emphasizes graceful service built on dedicated behind-the-scenes work. Guests are invited to arrive busy and leave restored, in a setting where grace and calm are central to the experience.
Role Description The Pan-Asian Restaurant Manager will oversee daily operations of the resort’s Pan-Asian dining experience, ensuring consistent service quality, food standards, and guest satisfaction. This full-time, on-site role in Bengaluru includes supervising front-of-house and back-of-house teams, managing reservations and table allocations, and maintaining a welcoming, efficient dining environment. The manager will collaborate with culinary leadership on menu execution, presentation, and seasonal offerings, while monitoring inventory, cost control, and compliance with safety and hygiene regulations. Key responsibilities include coaching and scheduling team members, handling guest feedback and service recovery, coordinating with other resort departments for events, and generating regular performance reports. The role requires hands-on leadership on the restaurant floor, especially during peak service periods and special occasions.
Qualifications
- Strong customer-focused skills, including Customer Satisfaction and Customer Service, with a track record of delivering exceptional guest experiences.
- People management capabilities, including Hiring and team development, with the ability to lead, motivate, and retain diverse restaurant staff.
- Excellent Communication skills for interacting with guests, team members, and cross-functional resort partners in a clear, professional manner.
- Solid Food & Beverage expertise, particularly in Pan-Asian cuisine, service standards, menu knowledge, and basic cost and inventory management.
- Prior experience in restaurant or hotel F&B management, preferably in upscale or resort environments.
- Knowledge of food safety, hygiene, and local regulatory requirements.
- Ability to work flexible hours, including evenings, weekends, and peak event periods.
- Diploma or degree in Hospitality Management, Hotel Administration, or a related field is preferred.
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