Website:
bleueqatar.com
Job details:
This is an on-site role in Doha, Qatar. Relocation to Doha is required.
We are hiring three E-commerce Customer Service Executives for BLEUE LLC in Doha, Qatar.
Location: Doha, Qatar | On-site | Relocation required
Candidates currently based in Bengaluru, Hyderabad, Mumbai, Pune or Chennai, India, who are willing to relocate to Doha are encouraged to apply.
Responsibilities
• Handle customer calls, live chat, WhatsApp, website and social media enquiries
• Check order details, payments, product availability and delivery instructions before confirmation
• Coordinate fulfilment with production, inventory, showroom and delivery teams
• Follow up on complaints, delayed orders, refunds and replacements through the approved process
• Maintain accurate records, reports and shift handovers, and work towards approved service KPIs
Qualifications
• Experience managing Shopify or other e-commerce orders
• Strong spoken and written English; communication will be assessed
• Basic Excel, MIS reporting, bookkeeping and CRM or omnichannel customer-service knowledge
• BPO or call-centre experience is preferred
Salary and benefits
Salary: QAR 2000–2500 (INR 53000–66000) per month
Monthly performance bonus based on company revenue and approved customer-service KPIs
Benefits: Company-provided mobile phone, mobile connection, transportation, accommodation and work visa
Working hours
7:00 AM to 7:00 PM, with a one-hour lunch break. One day off per week according to the duty roster
How to apply
Apply here: https://automateforms.ai/form/19058e04-90ab-47ed-8657-29a41cbc9f7d
Complete the application for this role. Recruitment enquiries: talent.bhr@gmail.com
Click on Apply to know more.
