Website:
starnovatechnologies.com
Job details:
E-Commerce Chat, Email & Voice Support Executive (US Process)
StarNova Technologies is hiring enthusiastic and customer-focused professionals for an E-Commerce Chat, Email & Voice Support Executive (US Process) role.
This is an excellent opportunity for fresh graduates and early-career professionals looking to build a career in customer support and international operations.
Job Details
- Job Type: Full-Time
- Work Mode: Work From Office
- Shift: 09:30 AM – 6:30 PM ( 1 Hour Break)
- Location: Nyati Emporius, Baner, Pune.
- Salary: 20000/- to 28000/- monthly In Hand
Key Responsibilities
- Handle customer queries through Chat and Email Support.
- Assist customers with product, order, and purchase-related inquiries.
- Resolve customer concerns professionally.
- Handle voice interactions whenever required.
- Maintain accurate CRM records.
- Follow company SOPs and client guidelines.
Eligibility
- Graduation Mandatory (Any Stream)
- Freshers & Experienced Candidates Can Apply
- Excellent Written & Spoken English Communication Skills
- Basic Computer Knowledge
- Customer-centric attitude and problem-solving skills
Preferred Skills
- Chat Support / Email Support experience
- Basic MS Office knowledge
- Good typing speed and accuracy
- Ability to work in a professional environment
Selection Process
- Application Screening
- HR Interview
- Client Interview
- Final Selection & Offer
If you're passionate about customer service and want to work in a professional environment with growth opportunities, we'd love to hear from you.
Apply now and become a part of StarNova Technologies.
https://docs.google.com/forms/d/e/1FAIpQLScSK35FzruxDoSoN9bqCz5GNuGc9QcxfKQeQtxpKY2cXh7H7Q/viewform
🌐 Website: https://starnovatechnologies.com
Click on Apply to know more.