Holidays Crowd
Website:
holidayscrowd.com
Job details:
Company Description Holidays Crowd Private Limited (Holidayscrowd.com) is an online travel company based in Noida, founded in 2018, and recognized as a leading name in the Indian travel industry. The company offers competitive travel deals and serves over 2 lakh clients across more than 25 destinations, supported by a team of 100+ trained professionals. Holidays Crowd focuses on making holiday planning simple and enjoyable through innovative, tech-driven solutions and end-to-end trip fulfillment. Its diverse portfolio includes group, honeymoon, trekking, sharing, and individual packages, as well as transportation services and specialized offerings for corporate, college, and school groups. The company is committed to redefining how travelers discover, book, and experience their holidays.
Role Description As a Destination Expert at Holidays Crowd, you will provide travel consultation and destination-specific guidance to clients, helping them design personalized itineraries and select suitable holiday packages. You will respond to inquiries, recommend experiences, accommodations, and transportation options, and ensure accurate information about pricing, inclusions, and local conditions. You will coordinate with internal teams to confirm bookings, manage changes, and support smooth travel execution, while maintaining detailed records in company systems. You will also contribute to destination content, gather feedback from clients, and stay updated on trends, offers, and policies to enhance overall service quality. This is a full-time, on-site role based in Noida.
Qualifications
- Strong destination knowledge for key domestic and international locations, with the ability to recommend suitable itineraries and activities.
- Customer service and communication skills, including active listening, clear verbal and written communication, and a client-focused approach.
- Sales and negotiation abilities to present packages, handle objections, and convert inquiries into confirmed bookings ethically and transparently.
- Basic computer proficiency and familiarity with travel booking tools, CRM systems, or similar platforms.
- Attention to detail and organizational skills to manage multiple client cases, documentation, and timelines accurately.
- Ability to work collaboratively with operations, marketing, and support teams, and to adapt in a fast-paced, growth-oriented environment.
- Prior experience in travel, hospitality, or tourism is preferred; a degree or diploma in travel, tourism, hospitality, or a related field is beneficial.
- Comfortable working on-site in Noida with flexible availability during peak travel seasons, weekends, or holidays as required.
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