Universities Nation
Website:
universitiesnation.com
Job details:
Location: Noida Sector 2 | Work Mode: Work from Office
Working Days: Tuesday to Saturday | Sunday & Monday: Fixed Off
Experience: 1years–2 years
Role Overview
We are looking for a Customer Relationship Executive to manage relationships with enrolled students, providing timely support, and ensure a smooth post-admission experience.
Key Responsibilities
- Act as the primary point of contact for enrolled students.
- Handle student queries and provide timely support.
- Resolve student concerns and coordinate with internal teams when required.
- Regularly follow up with students and maintain engagement.
- Update student interactions and records in CRM.
- Ensure a smooth and positive student experience.
Requirements
- Graduation or Post Graduation in any discipline.
- 1–2 years of experience in Customer Relationship, Student Support, Counselling or EdTech.
- Good communication and interpersonal skills.
- Strong follow-up and problem-solving skills.
- Comfortable handling student interactions over calls.
Click on Apply to know more.
