Jio
Website:
jio.com
Job details:
✅ Monitor proactive and real-time customer & process KPIs to ensure smooth operations
✅ Raise timely alerts to resolution teams for quick action
✅ Ensure resolution teams close issues within defined SLAs, minimizing customer impact
✅ Execute business processes accurately and within SLA timelines
✅ Address and resolve queries raised by Geography teams in a timely manner
Experience Required - 2 to 4 Yrs
Level - Executive / Sr. Executive
Interested candidates may share profile to anil307.kumar@ril.com
Click on Apply to know more.
