Lifetime Health
Website:
lifetimehealth.in
Job details:
Company Description Lifetime Health is transforming how India experiences healthcare by delivering high-quality medical services directly to people’s homes, often within 30 minutes. Through a digital-first platform, the company connects patients with physiotherapists, nurses, lab testing, and chronic care services that match hospital-level standards. The focus is on providing care that is fast, compassionate, and trustworthy, making healthcare more personal and efficient. Lifetime Health is building India’s leading home healthcare network and offers team members the opportunity to contribute to a mission-driven, rapidly growing organization.
Role Description The Customer Sales Executive is a full-time, on-site role based in Bengaluru. The individual in this role will manage incoming and outgoing customer inquiries, present suitable healthcare services, and guide customers through the booking and onboarding process. Daily responsibilities include explaining service offerings, addressing questions and concerns, maintaining accurate customer records in the CRM, and following up on leads to convert interest into confirmed bookings. The Customer Sales Executive will collaborate closely with operations and clinical teams to ensure smooth service delivery and a positive customer experience. This role also involves meeting sales targets, preparing basic reports on performance, and providing feedback to improve sales scripts and customer communication.
Qualifications
- Strong customer communication and interpersonal skills, with the ability to build trust and explain healthcare services clearly.
- Sales and negotiation abilities, including experience handling leads, closing sales, and working toward defined targets.
- Proficiency with basic computer applications and CRM or call-center tools for managing customer data and follow-ups.
- Organizational and time-management skills to handle multiple inquiries, prioritize tasks, and maintain accurate records.
- Prior experience in inside sales, telesales, or customer support, ideally in healthcare, wellness, insurance, or related sectors.
- Comfort working in a fast-paced environment with rotational shifts, if required, and commitment to on-site work in Bengaluru.
- Fluency in English and at least one regional language (such as Kannada or Hindi) to communicate effectively with diverse customers.
- Minimum of a bachelor’s degree or equivalent experience in business, commerce, healthcare management, or a related field.
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