Website:
msmefilings.com
Job details:
We're Hiring: Customer Relationship Manager (CRM) & Telesales Executive
📍 Location: Ernakulam, Kerala (On-site)
🕒 Employment Type: Full-time
💼 Salary: ₹15,000–₹20,000 per month
🎯 Performance Incentives: ₹5,000–₹10,000 per month (based on individual performance)
📅 Working Days: Monday to Saturday
At MSME Filings, we're on a mission to simplify business compliance for entrepreneurs and businesses across India. As we continue to grow, we're looking for an experienced Customer Relationship Manager (CRM) and Telesales Executive to join our team and deliver an exceptional client experience.
Key Responsibilities
• Handle telesales activities, including lead generation, follow-ups, customer engagement, and conversions.
• Manage customer enquiries through phone calls, email, WhatsApp, and other communication channels.
• Understand client requirements and recommend suitable business compliance solutions.
• Ensure a seamless onboarding experience through timely communication and follow-ups.
• Collect, verify, and maintain client documentation.
• Keep customer information updated within the CRM system.
• Coordinate with internal teams to ensure smooth and timely service delivery.
• Build and maintain long-term customer relationships through exceptional service.
We're Looking For
✔ Candidates with experience in customer relationship management, customer support, telesales, telemarketing, or client servicing.
✔ Excellent communication and interpersonal skills.
✔ A customer-focused mindset and strong relationship-building abilities.
✔ Strong organisational and problem-solving skills.
✔ Proficiency in CRM software and Microsoft Office or Google Workspace.
✔ Knowledge of GST, business registrations, trademarks, or legal compliance will be an added advantage.
Why Join MSME Filings?
✨ Be part of one of India's growing business compliance and trademark consulting firms.
✨ Work closely with entrepreneurs, startups, and small businesses across the country.
✨ Enjoy a collaborative, professional, and growth-oriented work environment.
✨ Build a rewarding career with continuous learning and development opportunities.
Click on Apply to know more.