Amaris Jewels
Website:
amarisjewels.com
Job details:
Company Description Amaris Jewels is a fine jewellery brand that has grown over the past decade by catering to clients who enjoy experimenting with distinctive accessories. The brand is known for its association with prominent fashion icons and its collections that range from traditional Indian jewellery celebrating heritage to contemporary diamond pieces with modern flair. Amaris Jewels is frequently featured in leading fashion magazines, reinforcing its reputation for trend-forward designs and memorable collections. The company has built a loyal customer base across key Indian cities and international locations including Dubai, London, and New York. Its flagship store is located in Delhi’s luxury shopping district, AMBAWATTA ONE, with additional presence through select retail partners.
Role Description The Customer Relations Intern is a full-time, on-site role based in New Delhi. The intern will support daily customer interaction at the flagship store, including welcoming clients, assisting with product inquiries, and guiding them through collections and styling options. Responsibilities include maintaining accurate customer records, coordinating appointment schedules, managing follow-ups, and supporting after-sales service to ensure a high-quality client experience. The role also involves handling basic queries via phone, email, and social media, collecting customer feedback, and sharing insights with the team to improve service standards. The intern will collaborate closely with the sales and marketing teams to support events, trunk shows, and in-store promotions.
Qualifications
- Strong interpersonal and communication skills, with a client-focused and professional approach.
- Ability to manage customer queries across in-person, phone, and digital channels, with attention to detail and accuracy.
- Organizational skills for handling appointments, customer records, and follow-up activities.
- Interest in luxury fashion or fine jewellery, with a willingness to learn about collections, styling, and brand positioning.
- Comfort using basic office and communication tools (email, spreadsheets, CRM or customer databases is a plus).
- Ability to work on-site full time in New Delhi, with a proactive and collaborative mindset.
- Pursuing or recently completed a degree in Business, Marketing, Retail Management, Hospitality, or a related field preferred.
- Prior internship or part-time experience in customer service, retail, or hospitality is an advantage but not mandatory.
Click on Apply to know more.