Website:
dineshplasticworks.com
Job details:
Company Description Dinesh Plastic Works is a trusted provider of complete signage solutions and large-format UV printing for businesses seeking to strengthen their brand presence. The company delivers end-to-end services, from concept to installation, for high-impact visual displays across multiple industries. Its offerings include retail branding, corporate signage, event displays, and architectural prints, all delivered under one roof. Dinesh Plastic Works focuses on precision, durability, and speed, ensuring clients receive visually compelling and reliable signage solutions that support their growth.
Role Description The Client Services Representative is a full-time, on-site role based in New Delhi. This position involves serving as the primary point of contact for clients, managing inquiries, providing product and service information, and coordinating orders from initial request through delivery. The role includes handling day-to-day client communication, tracking project status, addressing service issues, and ensuring timely resolution to maintain high customer satisfaction. The representative will work closely with internal teams such as production, design, and finance to align client expectations with operational capabilities. Additional responsibilities include maintaining accurate client records, preparing basic reports, and supporting account growth through attentive and proactive service.
Qualifications
- Candidates should possess strong Client Services and Customer Service skills to manage relationships and support client needs effectively.
- Candidates should possess excellent Communication skills to interact clearly and professionally with clients and internal teams.
- Candidates should possess a focus on Customer Satisfaction, with the ability to resolve issues and ensure a positive client experience.
- Candidates should possess basic Finance awareness to understand pricing, billing, and payment coordination.
- Candidates should ideally have prior experience in client-facing roles, preferably in signage, printing, branding, or related industries.
- Candidates should have strong organizational and time management skills, with attention to detail and the ability to handle multiple projects.
- Candidates should be comfortable working on-site in New Delhi and collaborating in a fast-paced, team-oriented environment.
- A bachelor’s degree or equivalent experience in business, marketing, communications, or a related field is beneficial.
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