Indo European
Website:
indoeuropean.in
Job details:
*Job Description – Customer Care Executive*
*Company:* Cherishx.com
*Job Role:* Customer Care Executive
*Location:* Kirti Nagar, New Delhi
*Working Hours:* 12:00 PM – 9:00 PM
*Job Overview*
Cherishx.com is looking for a dedicated and customer-focused Customer Care Executive to join our team. The ideal candidate should have excellent communication skills, a customer-first approach, and the ability to handle inquiries professionally while ensuring a smooth booking experience for clients.
*Key Responsibilities*
Handle incoming customer calls, inquiries, and leads in a professional manner.
Understand customer requirements and provide complete information about our services and event packages.
Assist customers throughout the booking process and resolve their queries efficiently.
Coordinate with the concerned team and forward qualified leads when required.
Maintain a positive and professional relationship with customers at all times.
Ensure timely follow-ups with prospective customers to maximize conversions.
Maintain accurate records of customer interactions and booking details.
Deliver an excellent customer experience while achieving daily and monthly performance targets.
*Requirements*
Good English communication skills (spoken and written).
Excellent interpersonal and customer handling skills.
Ability to communicate confidently and professionally over phone calls.
Basic computer knowledge and familiarity with MS Office.
Positive attitude, problem-solving ability, and willingness to learn.
Prior experience in customer service, telecalling, or customer support is preferred but not mandatory.
*Job Type*
Click on Apply to know more.