Central Tyres
Website:
centraltyres.in
Job details:
Company Description Central Tyres is one of the largest distributors of off-highway tyres in India, serving customers across the country. The company’s dedicated expert team delivers tailored solutions for a wide range of industries, including mining, airports, ports, infrastructure, defence, railroads and transportation, waste management, the energy sector, and power sports. Central Tyres focuses on reliable product availability, technical support, and responsive service to help clients keep their operations running efficiently. Team members join a growing, industry-leading organization with opportunities to work closely with diverse business sectors and build strong customer relationships.
Role Description The Sales Service Representative is a full-time, on-site role based in Mumbai. This role is responsible for engaging with existing and potential customers, understanding their operational needs, and recommending appropriate off-highway tyre solutions. Day-to-day tasks include handling inbound and outbound sales inquiries, preparing quotations, coordinating order processing, and following up on deliveries and after-sales support. The Sales Service Representative will maintain accurate customer records, support account management activities, and collaborate with internal teams such as logistics, technical support, and finance to ensure prompt and efficient service. The role also involves regular communication with customers to address issues, gather feedback, and identify opportunities to deepen business relationships.
Qualifications
- Customer service and relationship management skills to handle inquiries, resolve issues, and build long-term partnerships.
- Sales and negotiation abilities to present solutions, prepare quotations, and close orders effectively.
- Communication and interpersonal skills for clear verbal and written interaction with customers and internal teams.
- Organizational and time-management skills to manage multiple accounts, track orders, and maintain accurate documentation.
- Basic proficiency in CRM or sales management software and MS Office (Excel, Word, PowerPoint).
- Ability to learn technical product details and apply them to customer requirements; prior experience in tyres, automotive, or industrial products is an advantage.
- Bachelor’s degree or equivalent in Business, Commerce, Marketing, or a related field preferred.
- Comfort working in a fast-paced environment, with a proactive, solution-focused approach and strong ethical standards.
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