SmartWinnr
Website:
smartwinnr.com
Job details:
About SmartWinnr
SmartWinnr is a leading global platform that uses gamification to enhance knowledge management and performance optimization for distributed sales teams. The platform serves Fortune 500 clients including Boston Scientific, Johnson & Johnson, and AstraZeneca, along with other major companies such as Abbott, Medtronic, HDFC Life, SBI Life, ICICI Prudential, and Aditya Birla to boost sales productivity. SmartWinnr has earned recognition from G2 as one of the top 50 sales products for two consecutive years, based on authentic customer reviews and feedback.
About the Role
As a Commercial & Pre-Sales Associate, you will play a critical role in supporting the commercial execution of SmartWinnr's sales process.
This role sits at the intersection of sales, commercial operations, pre-sales and customer documentation. You will help convert customer requirements into clear proposals, commercial documents and solution documentation, while ensuring that every document moving through the sales process is accurate, complete and professionally presented.
The role requires someone who is exceptionally meticulous, commercially aware and comfortable working with detailed documentation. You should enjoy working with contracts, proposals, pricing, terms, structured information and multiple stakeholders, and have the discipline to catch inconsistencies before they reach a customer.
You will work closely with Account Executives, Business Development, Pre-Sales, Finance, Legal and other internal teams.
Key Responsibilities
Commercial & Deal Documentation
- Prepare and maintain commercial proposals, quotations, pricing documents, Statements of Work, order-related documents and other customer-facing commercial documentation.
- Review commercial documents for accuracy, completeness, consistency and adherence to approved commercial terms.
- Coordinate the preparation and execution of customer contracts and related documentation across internal and external stakeholders.
- Maintain structured records of proposals, commercial terms, contracts, customer requirements and deal-related documentation.
- Track documentation and approvals through the sales cycle and ensure that required actions are completed within agreed timelines.
- Identify missing information, inconsistencies, deviations or potential issues in commercial documents and ensure they are resolved before submission.
- Maintain version control and ensure that the latest approved versions of commercial documents are used.
- Support internal approval processes for pricing, commercial terms, discounts and exceptions.
Proposal & Pre-Sales Support
- Translate customer requirements into clear and structured proposals and solution documents.
- Work with the pre-sales and sales teams to prepare customer-specific proposals, presentations, solution summaries and other sales collateral.
- Coordinate with internal teams to obtain accurate product, pricing, implementation and commercial information required for proposals.
- Support customer meetings where required and capture key requirements, commitments and next steps accurately.
- Ensure that proposals and other customer-facing documents are professionally structured, consistent and aligned with customer requirements.
Commercial Coordination
- Work closely with Account Executives, Business Development, Pre-Sales, Finance and other stakeholders to move opportunities through the commercial process.
- Track open commercial actions, approvals and documentation requirements across multiple opportunities.
- Follow up with stakeholders to ensure timely closure of commercial activities.
- Support the sales team in responding to customer requests relating to proposals, pricing, documentation and commercial terms.
- Help maintain a clear and reliable commercial record for each opportunity.
Process & Commercial Operations
- Identify gaps and recurring issues in the sales documentation and commercial process.
- Help standardize templates, checklists, workflows and documentation practices.
- Maintain a high level of confidentiality and accuracy while handling customer and commercial information.
- Support improvements to the commercial process that make deal execution faster, more consistent and less error-prone.
What We Are Looking For
Education & Experience
- Bachelor's degree in Business Administration, Commerce, Finance, Economics, Engineering or a related discipline.
- LLB/LLM or a legal education is a strong advantage, particularly for candidates interested in commercial contracts and business documentation.
- 0–2 years of experience in commercial operations, sales operations, pre-sales, contracts, legal operations, business support, consulting or a similar role.
- Fresh graduates with strong analytical ability and exceptional attention to detail may also be considered.
Core Skills
- Exceptional attention to detail and a strong sense of document accuracy.
- Ability to work through lengthy or complex documents without losing track of details.
- Strong written English and the ability to structure information clearly and professionally.
- Comfort working with contracts, proposals, commercial terms, pricing and business documentation.
- Strong Excel, PowerPoint and document management skills.
- Ability to identify inconsistencies, missing information and errors before they become problems.
- Strong organizational skills and the ability to manage multiple documents, opportunities and deadlines simultaneously.
- Ability to understand business requirements and convert them into clear documentation.
- Strong follow-through and ownership of assigned work.
- High level of integrity and discretion when handling confidential commercial information.
The Ideal Candidate
You may be a good fit if you are someone who:
- Naturally notices when a number, clause, name, date or term does not look right.
- Enjoys bringing structure and order to complex information.
- Is comfortable reading and working with contracts and commercial documents.
- Takes pride in producing documents that are accurate, complete and customer-ready.
- Can balance commercial understanding with meticulous execution.
- Is willing to ask questions rather than make assumptions when information is unclear.
- Can work independently while coordinating effectively with multiple stakeholders.
Good to Have
- Exposure to commercial contracts, SaaS agreements, MSAs, SOWs, NDAs or similar business documentation.
- Prior internship or experience in legal operations, contracts, commercial operations, sales operations or pre-sales.
- Familiarity with CRM systems and sales processes.
- Understanding of enterprise SaaS or B2B technology sales.
- Experience working with structured templates, document repositories or approval workflows.
What You Will Gain
- Hands-on exposure to enterprise SaaS sales and commercial execution.
- Experience working with global customers and enterprise sales processes.
- Exposure to commercial contracts, proposals, pricing and deal documentation.
- Understanding of how customer requirements translate into commercial and solution documents.
- Opportunity to work closely with Sales, Pre-Sales, Finance and other business functions.
- Potential for full-time growth and broader responsibility based on performance.
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