Granth Creations
Website:
granth.in
Job details:
Company Description Granth is one of India’s largest content-generating ecosystems, delivering storytelling-driven branding and marketing solutions across industries, languages, and formats. The company partners with enterprises and start-ups to build a strong digital presence through strategic content and creative communication. Granth is a trusted, long-term branding and communication partner for technology and IT firms, providing end-to-end marketing support for tech-based products and platforms. Its team has developed content marketing strategies for global companies in domains such as IIoT, AR/VR, Digital Twin, Blockchain, AI, ML, and Crypto, and supported their fundraising through investor-focused pitches and presentations. Granth offers a dynamic, creative environment for professionals interested in content, branding, and client-focused solutions.
Role Description The Client Servicing Executive role is a full-time, on-site position based in Ahmedabad. The individual in this role will manage end-to-end client communication, understand client requirements, and coordinate with internal teams to ensure timely and high-quality delivery of branding, marketing, and content projects. Day-to-day tasks include attending client meetings, preparing and sharing proposals and presentations, tracking project progress, and providing regular status updates. The role also involves resolving client queries, maintaining strong client relationships, collecting feedback, and identifying opportunities to expand accounts. The Client Servicing Executive will collaborate closely with creative, content, and strategy teams to align deliverables with client objectives and Granth’s quality standards.
Qualifications
- Candidates should possess skills in Client Services and Client Relations to manage communication, expectations, and long-term partnerships.
- Candidates should possess skills in Account Management and Customer Service to oversee projects, ensure satisfaction, and handle issues proactively.
- Candidates should possess skills in creating and delivering Presentations for pitches, reviews, and internal discussions.
- Strong interpersonal, negotiation, and stakeholder management skills.
- Excellent written and verbal communication skills in English; proficiency in additional languages is an advantage.
- Ability to coordinate multiple projects, prioritize tasks, and meet deadlines in a fast-paced, creative environment.
- Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
- Prior experience in a creative agency, branding, or technology-focused environment is preferred but not mandatory.
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