Brand Imprint
Website:
brandimprint.in
Job details:
Job Description: Client Service ExecutiveLocation: Guwahati (On-site)
Company: Brand Imprint
About the RoleWe are looking for a proactive, organized, and people-oriented Client Service Executive who can act as the bridge between our clients and the creative, strategy, and performance marketing teams. If you enjoy building relationships, solving problems, and ensuring projects are delivered smoothly, this role is for you.
As a Client Service Executive, you will be responsible for managing client communication, understanding business objectives, coordinating with internal teams, and ensuring timely delivery of marketing campaigns.
Key Responsibilities- Serve as the primary point of contact for assigned clients.
- Understand client goals, business challenges, and marketing requirements.
- Prepare creative briefs and communicate project requirements to internal teams.
- Coordinate with designers, content writers, video editors, media buyers, and developers to ensure timely execution.
- Manage project timelines, deliverables, and approvals.
- Conduct regular client meetings and provide campaign updates.
- Follow up with clients for feedback, approvals, and required information.
- Ensure high levels of client satisfaction through proactive communication.
- Identify opportunities for upselling additional agency services.
- Maintain project documentation, meeting notes, and communication records.
- Work closely with the strategy team to develop campaign recommendations.
- Assist in preparing presentations, reports, and proposals.
- Resolve client concerns promptly while maintaining positive relationships.
Required Skills- Excellent verbal and written communication skills.
- Strong presentation and interpersonal skills.
- Highly organized with excellent time management abilities.
- Ability to manage multiple projects simultaneously.
- Strong problem-solving and coordination skills.
- Attention to detail and ability to meet deadlines.
- Basic understanding of digital marketing platforms and services.
- Proficiency in Google Workspace or Microsoft Office.
- Experience with project management tools such as ClickUp, Asana, Trello, or Monday.com is an advantage.
Preferred Qualifications- Bachelor’s degree in Marketing, Business Administration, Mass Communication, or a related field.
- 1 to 3 years of experience in client servicing, account management, advertising, or digital marketing.
- Freshers with exceptional communication and organizational skills are also encouraged to apply.
What We’re Looking For- A relationship builder who enjoys interacting with people.
- Someone who takes ownership rather than simply following up.
- A multitasker who remains calm under pressure.
- A proactive thinker who anticipates client needs.
- Someone who values teamwork, creativity, and continuous learning.
Why Join Brand Imprint?- Work with diverse brands across multiple industries.
- Learn directly from experienced digital marketing professionals.
- Opportunity to grow into Account Management or Strategy roles.
- Collaborative and creative work environment.
- Exposure to AI-powered marketing workflows and the latest digital tools.
Click on Apply to know more.