Jasiel Creations
Website:
jasielcreations.com
Job details:
Company Description Jasiel Creations is a leading experiential technology studio with over 15 years of experience creating immersive brand experiences. The team specializes in kinetic installations, robotics, AR/VR, and gesture-based technologies, all custom-built in-house for clients. As India’s only manufacturer of kinetic display systems, Jasiel Creations delivers large-scale interactive installations for events, exhibitions, and permanent spaces. Trusted by top brands and agencies, the company is known for turning bold ideas into engaging, tech-powered experiences. Professionals joining Jasiel Creations can expect a creative, innovation-driven environment with exposure to cutting-edge experiential solutions.
Role Description This is a full-time, on-site Client Servicing Executive role based in Gurugram. The Client Servicing Executive will serve as the primary point of contact for clients, managing day-to-day communication, understanding requirements, and coordinating internal teams to ensure timely delivery of projects. The role involves preparing and delivering presentations, tracking project progress, managing expectations, and proactively addressing client queries or issues. The executive will collaborate closely with creative, technical, and production teams to translate client briefs into clear action items and maintain high levels of service quality. Responsibilities also include maintaining project documentation, supporting proposal and pitch development, and contributing to client retention and growth efforts.
Qualifications
- Strong Client Services and Client Relations skills to manage day-to-day interactions, understand client needs, and build long-term partnerships.
- Experience in Customer Service and Account Management to handle inquiries, resolve issues, and oversee multiple projects or accounts simultaneously.
- Ability to create and deliver clear, engaging Presentations for client meetings, reviews, and pitches.
- Excellent verbal and written communication skills, with attention to detail and professional etiquette.
- Proven organizational and time-management abilities, with a track record of meeting deadlines in a fast-paced environment.
- Comfort working with cross-functional teams (creative, technical, production) and managing multiple stakeholders.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
- Prior experience in experiential marketing, events, digital media, or technology-driven projects is an advantage.
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