Website:
krwizard.com
Job details:
Client Delivery and Account Manager (Agile/Scrum)
- Onsite: Surat
- Remote: Available
- Budget: ₹8 LPA to ₹10 LPA
- Immediate Joiners Preferred
Key Responsibilities
- Client Management: Build and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Project Delivery: Oversee project delivery, ensuring alignment with Agile principles and Scrum practices.
- Team Coordination: Collaborate with cross-functional teams to ensure timely and successful project execution.
- Performance Tracking: Monitor project performance and implement improvements as necessary to enhance client satisfaction.
- Communication: Effectively communicate project status, updates, and challenges to clients and internal stakeholders.
- Problem Solving: Identify potential issues and proactively address them to ensure smooth delivery.
Core Skills
What We're Looking For
- IT Project Management: Strong experience in IT project management and Agile delivery frameworks.
- Scrum Expertise: Hands-on expertise in Scrum methodology and Agile practices.
- Technical Knowledge: Solid understanding of SDLC, DevOps, and cloud-based environments.
- Tool Proficiency: Proficiency with tools such as Jira, Confluence, Azure DevOps, or similar.
- Consultative Approach: Consultative, commercially-minded approach to client conversations — comfortable discussing scope, renewals, and growth, not just delivery status.
Functional Strengths
- Multi-Project Management: Ability to manage multiple projects/accounts simultaneously.
- Leadership Skills: Strong leadership, problem-solving, and decision-making skills.
- Communication Skills: Excellent communication, stakeholder management, and reporting abilities.
- Business Orientation: Consultative selling and business-value orientation.
Experience & Qualifications
- Experience: 4+ years of experience in IT project management.
- Agile/Scrum Experience: Proven experience working in Agile/Scrum environments.
- Team Management: Experience managing distributed or cross-functional teams.
- Client Relationship Management: Experience owning client relationships, renewals, or account growth is a strong plus.
- Industry Exposure: Prior exposure to IT services, fintech, SaaS, or digital platforms is preferred.
Skills: it project management,agile,management,scrum,it,project management,project,client delivery
Click on Apply to know more.