Website:
fusiongalaxxy.ai
Job details:
Company Description fusiongalaxxy.ai is focused on revolutionizing vehicle assessments through cutting-edge AI technology. The organization emphasizes innovation, creativity, and practical problem-solving to build next-generation tools and services. A core objective is to disrupt and modernize the auto claims industry by improving accuracy, speed, and transparency. Team members collaborate across disciplines to deliver impactful solutions for insurance and automotive partners. Joining fusiongalaxxy.ai offers the opportunity to work in a dynamic environment at the intersection of technology and auto claims.
Role Description The Claim Support Executive is a full-time, on-site role based in Jaipur. This role involves handling and supporting auto insurance claims, reviewing documentation, and ensuring accurate data entry into internal systems. Responsibilities include coordinating with customers and internal teams, clarifying claim-related information, and assisting in the resolution of claim issues in a timely manner. The Claim Support Executive will monitor claim progress, escalate complex cases when necessary, and contribute to process improvements that align with the company’s AI-driven solutions. The role requires consistent, professional communication and a strong focus on service quality.
Qualifications
- Candidates should possess strong Analytical Skills to review claim data, identify discrepancies, and support decision-making.
- Candidates should possess Claims Handling and Claims Management skills to process, track, and support the end-to-end lifecycle of auto insurance claims.
- Candidates should possess Customer Service and Communication skills to interact professionally with customers, partners, and internal stakeholders.
- Attention to detail and accuracy in documentation and data entry.
- Ability to work in a fast-paced, process-driven environment and manage multiple cases simultaneously.
- Proficiency in using computers, office software, and web-based platforms; familiarity with insurance or auto claims systems is an advantage.
- Prior experience in claims, insurance operations, or customer support is preferred but not mandatory.
- Relevant diploma or degree in business, commerce, or a related field is beneficial.
Click on Apply to know more.