Yash Birla Group
Website:
yashbirlagroup.com
Job details:
Company Description Yash Birla Group is an Indian conglomerate headquartered in Mumbai, India, with a diverse presence across healthcare, Ayurveda, manufacturing tools, steel and pipelines, and hospitality. The group focuses on delivering quality services and products across these sectors, offering team members exposure to multiple industries and business functions.
Role Description The Guest Relations Executive-Sales is a full-time, on-site role based in Nashik. The role involves welcoming and assisting guests, managing front desk and receptionist duties, and ensuring a positive and professional guest experience at all times.
- Strong Guest Relations and Customer Service skills, with a focus on creating a welcoming and professional environment.
- Effective Communication abilities, including clear verbal and written communication and active listening.
- Sales skills, including relationship-building, lead follow-up, and basic negotiation to support revenue generation.
- Experience with Receptionist Duties, such as managing the front desk, handling calls, scheduling appointments, and maintaining visitor logs.
- Good organizational and time-management skills, with attention to detail and the ability to manage multiple tasks.
- Comfort with basic computer applications and office software; experience with CRM or booking systems is an advantage.
- Prior experience in hospitality, customer-facing roles, or sales is preferred.
- Minimum of a high school diploma; a bachelor’s degree in hospitality, business, or a related field is beneficial.
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