Website:
tatvadevelopers.com
Job details:
Company Description Tatva Developers is a leading construction company recognized for delivering high-quality premium residential and commercial projects. The organization focuses on innovation and sustainability, integrating modern technologies and eco-friendly practices into every development. With a strong commitment to quality craftsmanship, Tatva Developers ensures precision and attention to detail at every stage of execution. The company maintains a customer-centric approach, emphasizing open communication and collaboration to turn client visions into reality. This environment offers professionals an opportunity to contribute to impactful projects while working with a progressive and responsible team.
Role Description This is a full-time on-site Caller role based in Chennai. The Caller will handle outbound and inbound calls to prospective and existing clients, provide information about ongoing and upcoming real estate projects, and respond to basic inquiries. Daily tasks include updating call logs and customer records, scheduling site visits or follow-up appointments for the sales team, and sharing relevant project details as per defined scripts and guidelines. The role also involves coordinating with sales and marketing teams for lead follow-up, maintaining professional and courteous communication, and adhering to internal service and quality standards.
Qualifications
- Strong verbal communication and active listening skills, with the ability to speak clearly and confidently over the phone.
- Customer service orientation, including patience, empathy, and a professional phone manner.
- Basic computer literacy, with the ability to update records in CRM or spreadsheets and manage call logs accurately.
- Organizational and time-management skills to handle multiple calls, follow-ups, and schedules efficiently.
- Ability to understand and relay project information, with an interest in the real estate or construction sector.
- Comfort working in an on-site environment in Chennai and collaborating with sales and marketing teams.
- Prior experience in telecalling, customer support, or inside sales is an advantage but not mandatory.
- Minimum educational qualification: high school diploma; a bachelor’s degree in any field is a plus.
- Proficiency in English and local/regional languages commonly used in Chennai will be beneficial.
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