Website:
divinelane.co
Job details:
Company Description Divinelane is a fast-growing company specializing in certified precious gemstones and genuine spiritual jewelry, combining traditional knowledge with modern expertise. The organization is committed to trust, quality, and expert astrological consultations, serving customers who value authenticity and spiritual guidance. With offices in Pune and Kolkata and an expanding network of retail stores, Divinelane offers a dynamic, growth-oriented workplace. Team members have opportunities to contribute to the company’s expansion while building careers in spirituality-focused retail, sales, and customer service. As the company grows, Divinelane welcomes driven professionals who want to be part of a purpose-led brand.
Role Description The Business Development Associate is a full-time, on-site role based in the Kolkata metropolitan area. This position focuses on identifying and pursuing new business opportunities, including lead generation from walk-in customers, referrals, and local partnerships. Day-to-day responsibilities include conducting market research, understanding customer needs, presenting product offerings, and supporting sales targets for gemstones and spiritual jewelry. The role involves preparing and delivering presentations, engaging with customers in-store, maintaining strong relationships, and collaborating with the retail and marketing teams to drive revenue growth. The associate will also track performance metrics, provide feedback on customer trends, and contribute to initiatives that enhance store visibility and brand awareness.
Qualifications
- Strong communication skills for customer interaction, relationship-building, and coordination with internal teams.
- Demonstrated ability in lead generation and follow-up to convert prospects into loyal customers.
- Experience or aptitude in market research to understand customer segments, local trends, and competitor activity.
- Effective presentation skills, including preparing and delivering clear, engaging presentations and product demonstrations.
- Prior experience in retail sales, business development, or customer service, preferably in jewelry, luxury goods, or related sectors.
- Comfort working in an on-site retail environment and meeting measurable targets and KPIs.
- Interest in spirituality, gemstones, or astrology and willingness to learn product and consultation details.
- Bachelor’s degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.
- Proficiency with basic office and CRM tools for tracking leads, sales activities, and customer data.
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