Website:
propenu.com
Job details:
Propenu is building a trusted, verified and spam-free real estate platform connecting buyers, sellers, tenants, builders and real estate professionals.
We are looking for an Assistant Manager – Customer Success who is confident on calls, customer-focused and capable of turning conversations into customers, qualified leads and business opportunities.
Key Responsibilities
• Handle inbound and outbound calls with customers, property owners, builders and agents
• Onboard customers and assist them with property listings
• Explain Propenu features, services and subscription plans
• Generate, qualify and filter property leads
• Understand customer budget, location, property requirements and purchase/rental intent
• Follow up with prospects and inactive customers
• Resolve customer queries and coordinate issue resolution
• Promote Propenu subscriptions and premium services
• Capture customer feedback, requirements and market insights
• Maintain customer and lead information and follow-ups in CRM
• Work closely with Sales, Marketing, Product and Operations teams
What We’re Looking For
• 2–5 years of experience in Customer Success, Telecalling, Inside Sales, Lead Generation or Real Estate
• Excellent communication skills in Telugu and English
• Hindi is an added advantage
• Strong listening, persuasion and objection-handling skills
• Customer-first attitude with strong follow-up discipline
• Comfortable working with CRM tools and technology
• Real estate or PropTech experience is a strong advantage
The ideal candidate should be able to understand customer needs, identify their intent, solve problems and convert every conversation into the right next action.
Interested candidates can send their CV to Propenu or apply through LinkedIn.
Join Propenu and help us build a more trusted way to discover real estate.
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Click on Apply to know more.
