Website:
eksure.com
Job details:
Job Description – Assistant Claims Manager (Commercial Insurance)
Location: Mumbai | Employment Type: Full-Time
About Eksure
Eksure is a client-focused insurance advisory and risk management organization committed to delivering innovative, customized, and customer-centric insurance solutions. We work closely with clients, insurers, and partners to simplify insurance processes and provide comprehensive support across risk advisory, policy placement, and claims management. Our objective is to create value for clients through expertise, transparency, and efficient service delivery.
Role Overview
Eksure is looking for an experienced Claims Professional to manage and coordinate claims across Commercial / Non-EB insurance portfolios, including Fire, Marine, Property, Liability, Workmen Compensation, Engineering, etc. The candidate will coordinate with clients, insurers, surveyors, and other stakeholders to ensure timely and smooth claim settlement.
Key Responsibilities
- Manage end-to-end claims from intimation to settlement.
- Coordinate with clients, insurers, surveyors, loss assessors, and other stakeholders.
- Review claim documents and ensure compliance with policy terms and conditions.
- Follow up on survey reports, claim assessments, approvals, queries, and settlements.
- Monitor claim status and ensure adherence to TATs and service standards.
- Maintain accurate claim records, trackers, and MIS.
- Identify and resolve claim-related issues through effective coordination and escalation.
- Provide regular and proactive claim updates to clients.
- Build strong relationships with clients, insurers, and service partners.
General Responsibilities
- Maintain accurate claim records and documentation.
- Identify claim-related issues and coordinate with relevant stakeholders for resolution.
- Ensure adherence to timelines, processes, and service standards.
- Build strong relationships with clients, insurers, and service partners.
- Support continuous improvement in claims handling processes.
Skills & Requirements
· 2–5 years of experience in General Insurance / Insurance Broking / Claims.
· Experience in Commercial / Non-EB claims preferred.
· Good knowledge of Fire, Marine, Property, Liability, WC, and Engineering insurance.
· Strong communication, coordination, negotiation, and follow-up skills.
· Customer-focused with good problem-solving and analytical abilities.
· Ability to manage multiple claims and stakeholders effectively.
· Knowledge of EB claims will be an added advantage.
Apply Now
Interested candidates can share their updated CVs at: 📩 info@eksure.com
We look forward to welcoming talented professionals to join the Eksure team and contribute to our growth journey.
Join
Eksure and be a part of a growing organization delivering excellence in insurance through expertise, innovation, and client-focused solutions.
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