Omega Healthcare
Website:
omegahms.com
Job details:
Company Description Omega Healthcare Management Services is an AI-driven healthcare solutions company that focuses on transforming revenue operations across the healthcare ecosystem. Powered by the Omega Digital Platform, the organization combines adaptive intelligence and automation with deep human expertise to improve financial performance, clinical outcomes, and patient satisfaction. Omega Healthcare supports provider, payer, and life sciences organizations in navigating complex healthcare challenges while building resilience in a rapidly evolving technology landscape. Recognized by industry analysts, the company is consistently ranked as a leader in operational performance excellence and continues to expand its impact globally.
Role Description The AR Caller role involves handling accounts receivable activities related to physician billing or hospital billing, ensuring timely follow-up and resolution of outstanding claims. Day-to-day responsibilities include making outbound calls to insurance companies, verifying claim status, identifying reasons for denials or delays, and initiating appropriate actions for reprocessing or appeals. The role also requires updating account notes accurately, coordinating with internal teams to resolve billing issues, and adhering to regulatory and client-specific guidelines. Team members are expected to meet productivity and quality targets while maintaining professional communication with payers and stakeholders. This is a full-time, on-site position based in Chennai.
Qualifications
- Strong knowledge of physician billing or hospital billing, including CPT, ICD, and HCPCS codes, and medical insurance terminology.
- Experience in accounts receivable follow-up, denial management, and claim resolution within the US healthcare revenue cycle.
- Excellent verbal communication skills in English, with the ability to conduct professional, clear, and concise calls with payers.
- Attention to detail, accuracy in documentation, and proficiency in using billing systems, practice management software, and MS Office tools.
- Ability to work in a fast-paced, target-driven environment with strong time management, problem-solving, and collaboration skills.
- Willingness to work flexible shifts as required to support international clients and healthcare payers.
- Prior experience in AR calling or medical billing in a BPO or healthcare process environment is preferred.
- Minimum of a high school diploma; a degree in commerce, healthcare administration, or a related field is an advantage.
Click on Apply to know more.
