TEOCO
Website:
teoco.com
Job details:
Position: Analytics Operations Engineer / Production Operations Engineer
Location: Gurgaon or Kolkata
Full time permanent position
Education: BTech/BS in Computer Science, Math, Engineering, or related technical field.
Job Summary:
We're looking for an Operations Engineer to own the day-to-day performance, stability, and continuous improvement of our platforms spanning Performance Management (PM), Configuration Management (CM), Revenue Assurance, and Business Analytics. You'll be the bridge between system operations and engineering — proactively identifying issues, driving fixes, and ensuring these platforms run reliably at scale.
Key Responsibilities:
- Monitor system performance and proactively identify operational issues before they impact the business
- Troubleshoot and resolve incidents, partnering closely with engineering teams on root-cause analysis
- Define operational priorities in line with broader business and technical objectives
- Evaluate and implement operational improvements, including process redesign and automation
- Assess the impact of system changes, failures, and new deployments across the platform
- Maintain and enforce operational standards, procedures, and compliance requirements
- Produce operational reporting by analyzing performance and engineering data/trends
- Own system and data backup processes, release testing, and upgrade deployments
- Administer and support Docker-based environments
- Stay current on relevant technologies and best practices through ongoing learning and engineering collaboration
Required Skills & Competencies:
Key Skills: Production Operations, Linux, Networking, Troubleshooting, Oracle, SQL Server, Windows Services
- 4–7 years of experience in operational support for complex, production-grade systems
- Hands-on experience managing complex application deployments
- Strong technical troubleshooting skills
- Experience with high-volume file mediation systems
- Solid Linux experience (system administration background a plus)
- Working knowledge of Docker
- SQL proficiency (Oracle and/or MS SQL Server) — able to write queries for data extraction and troubleshooting
- Familiarity with VMware environments, including VM configuration and sizing
Preferred Skills / Tools Knowledge
- Telecom industry background
- Networking and storage management experience
Click on Apply to know more.
