ABCD
Website:
abcdsuccess.com
Job details:
Company Description ABCD is a rapidly growing organization in the field of psychology and personal development, offering courses, counseling, and training programs to diverse learners. The organization focuses on helping individuals enhance their mental well-being, emotional resilience, and personal growth. ABCD’s programs are designed to be practical, impactful, and aligned with current psychological research and methodologies. Team members have the opportunity to contribute to meaningful work that positively influences people’s lives and long-term development.
Role Description The Admission Executive/Counsellor (Sales) role is a full-time, on-site position based in Gautam Buddha Nagar. The role involves engaging with prospective learners, explaining course offerings and counseling services, and guiding them through the admission process from initial inquiry to enrollment. Day-to-day responsibilities include handling inbound and outbound calls, conducting follow-ups, maintaining accurate admission records, and meeting enrollment targets. The Admission Executive/Counsellor also provides basic guidance on course suitability, addresses queries with clarity and empathy, and collaborates with the academic and operations teams to ensure a smooth onboarding experience for each learner.
Qualifications
- Strong communication, interpersonal, and listening skills, with the ability to build trust and rapport with prospective learners.
- Sales and counseling aptitude, including comfort with outreach, persuasion, and guiding individuals toward appropriate programs.
- Basic knowledge or interest in psychology and personal development, with the ability to understand and explain ABCD’s offerings.
- Organizational and time-management skills to handle multiple inquiries, follow-ups, and documentation efficiently.
- Proficiency with common office software, CRM tools, and telephone/email communication platforms.
- Ability to work on-site in Gautam Buddha Nagar and collaborate with cross-functional teams.
- Prior experience in admissions, counseling, or education sales is preferred but not mandatory.
- Relevant diploma or bachelor’s degree in psychology, counseling, business, or a related field is an advantage.
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