Qaadu
Website:
qaadu.com
Job details:
About QAADU
QAADU is a growing vegan health & beauty brand with a presence across India and the GCC. We are looking for a detail-oriented and organised Accounts & Operations Assistant to support our accounts, e-commerce operations, order processing and day-to-day administration.
Key Responsibilities
1. Accounts & Invoicing
- Assist with day-to-day accounting and bookkeeping activities.
- Prepare and process customer invoices, credit notes and other accounting documents.
- Maintain sales and purchase records and ensure transactions are properly documented.
- Assist with reconciliation of payments, orders and invoices.
- Coordinate with the accountant/finance team for GST, TDS and other routine accounting requirements.
- Maintain proper records of expenses, bills and supporting documents.
2. E-commerce Order Processing
- Process and manage orders received through platforms such as Amazon, Flipkart, Tata CLiQ and other online marketplaces.
- Verify orders, generate invoices and ensure orders are processed within the required timelines.
- Coordinate with the warehouse/packing team for picking, packing and dispatch.
- Monitor order status, cancellations, returns and replacements.
- Ensure marketplace orders are accurately updated and closed.
- Assist in resolving basic order-related issues with marketplace platforms.
3. Packing & Dispatch Coordination
- Coordinate daily order packing and dispatch activities.
- Ensure the correct products, quantities and invoices are included with each order.
- Maintain basic dispatch and courier records.
- Coordinate with courier/logistics partners when required.
- Monitor pending and delayed shipments and escalate issues promptly.
4. Administration & Document Control
- Maintain organised physical and digital records of invoices, purchase bills, orders, shipping documents and other company documents.
- Maintain proper filing and document numbering systems.
- Assist with preparation of reports and basic MIS.
- Support general office administration and coordination.
- Ensure important documents and records are updated and easily retrievable.
Skills & Qualifications
- Bachelor's degree/diploma in Commerce, Accounting, Business Administration or a related field.
- 1–3 years of experience in accounts, administration, e-commerce operations or a similar role.
- Basic knowledge of accounting and invoicing.
- Good knowledge of MS Excel/Google Sheets.
- Experience with Amazon Seller Central, Flipkart Seller Hub, Tata CLiQ or other marketplace platforms would be an advantage.
- Good organisational and documentation skills.
- Strong attention to detail and accuracy.
- Ability to manage multiple tasks and meet daily deadlines.
- Good communication and coordination skills.
- Basic knowledge of GST and Indian invoicing requirements is preferred.
Ideal Candidate
We are looking for someone who is hands-on, organised and dependable. This is a practical operations role, so the candidate should be comfortable moving between accounts, computer-based order processing, documentation and coordinating physical packing/dispatch work.
Key qualities:
✔ Accuracy
✔ Attention to detail
✔ Good Excel skills
✔ Organised and systematic
✔ Quick learner
✔ Responsible and trustworthy
✔ Able to work independently
✔ Comfortable working in a fast-growing company
Click on Apply to know more.