GoGlobal
Website:
goglobal.com
Job details:
Description
As the Account Manager, Europe, you will play a pivotal role in building and overseeing client relationships, ensuring that our tailored solutions meet their unique needs. You will work closely with our experienced local experts and leverage cutting-edge technology to drive client success in the European market.
We are particularly seeking candidates with a background in Business Corporate Services, payroll, accounting, or tax / treasury, as this expertise will be critical in supporting our clients’ business operations.
In a rapidly evolving economic landscape, we are looking for innovative and dedicated leaders who can foster long-term partnerships, deliver service excellence, and contribute to GoGlobal’s continued growth in APAC and beyond.
Roles & Responsibilities:
- Manage and strengthen client relationships in Europe, ensuring high levels of customer satisfaction and loyalty.
- Develop and execute account strategies to address client needs and drive regional business growth.
- Collaborate with cross-functional teams to deliver tailored solutions for clients’ global expansion requirements.
- Monitor client accounts and provide proactive support, resolving issues in a timely and effective manner.
- Conduct regular business reviews and check-ins to assess service effectiveness and gather client feedback.
- Identify opportunities for upselling and cross-selling GoGlobal’s services to existing clients.
- Stay informed on market trends, payroll practices, and regulatory updates in Europe to provide clients with expert recommendations.
- Other ad hoc services requested by the Company.
Requirements:
- Bachelor’s degree in Business, Accounting, Finance, Human Resources, or a related field; advanced degree preferred.
- 5+ years of experience in account management, client services, or a related role within payroll, BCS, accounting, or tax.
- Strong understanding of HR, payroll operations, and compliance practices in Europe.
- Excellent client-facing skills with the ability to build trusted relationships and deliver high-quality service.
- Proven ability to manage multiple client accounts, prioritize tasks, and meet deadlines.
- Strong problem-solving and analytical skills, with attention to detail and accuracy.
- Effective communication skills, proactive, collaborative, and adaptable mindset suited to a fast-paced, dynamic global environment.
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