Website:
krushitvanzarastudios.com
Job details:
Location: Mumbai
Job Type: Full-Time (Day shift: 8:00 AM–5:30 PM OR 10:30 AM–8:00 PM)
Working Days: Monday–Saturday | 2nd & 4th Saturdays off
Experience: 6 months – 2 years
Salary: ₹30,000 to ₹45,000 per month
Reports to: COO
About Us
Krushit Vanzara Studios (KVS) is a Mumbai-based creative post-production studio serving clients worldwide across retouching, video editing, motion graphics, and graphic design. We combine rigorous technical standards with a strong artistic sensibility, delivering work that's both flawless and full of feeling. Our team thrives on collaboration, craftsmanship, and a shared obsession with detail.
About the Role
This is our first dedicated client servicing hire — you'll own the relationship layer between our global client base and production team. You'll handle a portfolio of accounts end-to-end, working directly with senior leadership and getting real visibility into how a growing studio runs.
Client Ownership
- Act as the primary point of contact for all assigned clients, building strong, long-term relationships
- Resolve client concerns and escalations promptly and professionally
- Identify opportunities to expand existing accounts — new services, additional projects, larger scopes
- Maintain accurate records of client details, ongoing projects, feedback, and approvals
Project Coordination
- Run daily checks on every client's work status, timelines, and deliverables so nothing slips.
- Coordinate with editors, designers, and operations to keep workflow moving smoothly
- Translate client requirements, feedback, and revisions clearly to internal teams — and internal constraints clearly back to clients.
What You Bring
- 6 months–2 years in client servicing, account management, or a similar client-facing role
- Fluent written and spoken English — mandatory, as you'll be communicating with clients across the globe.
- Proven ability to build trust and retain clients
- Comfort juggling multiple accounts and deadlines without losing detail
- Proactive, solutions-first approach to problems
Experience in a creative, media, or post-production environment is a plus, but not required.
What We Offer
- Quarterly Performance Bonus
- Statutory gratuity benefits as per governing guidelines
- Health and wellness benefits provided by the studio
- 10-10 paid leaves post the probationary period (90 days)
- Paid half-day on your birthday
- Travel Compensation
- Year-on Year Salary Increment
- Direct mentorship from our creative and technical leads
- Modern, well-equipped workstations and infrastructure
- Complimentary refreshments during working hours
- Real autonomy over how you manage your accounts, with clear accountability for outcomes
Apply
Email: hr@krushitvanzara.com
Click on Apply to know more.
