Website:
orpheus-uae.com
Job details:
Zoho Solution Consultant
Location: Remote
Employment Type: Full-time
Experience Required: 2+ years (mandatory)
Compensation: 5 LPA + Bonus
About the Role
We're looking for a Zoho Solution Consultant to join our team at Orpheus Technologies, a Zoho partner organization that helps businesses design, implement, and adopt Zoho's suite of applications. In this role, you'll work directly with prospective and existing clients to understand their operational challenges and translate them into working Zoho-based solutions — spanning CRM, Books, Projects, Desk, Creator, Analytics, People, Cliq, and other apps in the Zoho ecosystem depending on client needs.
Success in this role looks like: clients leaving discovery calls and demos with confidence that Zoho can solve their specific problem, solution designs that require minimal rework during implementation, and a growing reputation (internally and with clients) as the go-to person for "can Zoho do this?" questions. This role sits at the intersection of our sales and implementation teams — you'll support the sales cycle with technical credibility, then help ensure what's promised during the demo is what actually gets delivered.
Responsibilities
- Gather and document client business requirements across departments (sales, finance, operations, support, HR) to identify how Zoho applications can address their needs
- Design end-to-end solution architectures that combine multiple Zoho apps (e.g., CRM + Books + Projects) to fit a client's workflow
- Deliver product demonstrations and proof-of-concept walkthroughs tailored to each client's use case
- Partner with the sales team during pre-sales calls to answer technical and functional questions in real time
- Translate approved solutions into clear configuration and implementation plans for the delivery team
- Stay current on new Zoho product releases, features, and integrations to keep client-facing recommendations accurate
- Identify opportunities to cross-sell or upsell additional Zoho applications based on a client's evolving needs
- Create and maintain reusable demo environments, solution templates, and documentation for common client scenarios
- Troubleshoot functional gaps between client expectations and Zoho's out-of-the-box capabilities, proposing custom workarounds (Deluge scripts, Zoho Creator apps, third-party integrations) where needed
Qualifications
Experience
- Minimum 2 years of hands-on experience working with Zoho applications in a consulting, implementation, or solutions role (mandatory)
- Demonstrated working knowledge across most of the Zoho suite (CRM, Books, Desk, Projects, Creator, Analytics, People, Cliq, Campaigns, or similar) — this is not a single-product role
- Prior experience in a client-facing or pre-sales capacity preferred.
Skills
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders
- Strong requirements-gathering and solution-design skills
- Comfort presenting live demos to clients and handling on-the-spot questions
- Basic familiarity with Deluge scripting or Zoho Creator (a plus, not mandatory)
Education
- Bachelor's degree in Business, Information Technology, Computer Science, or a related field (or equivalent practical experience)
Certifications
- Zoho certifications (CRM, Books, or other suite-specific) are a plus but not required
Our Hiring Process
- Application review — we review your resume and profile ([typical turnaround, e.g., within 5 business days])
- Initial screening call ([15–30 min]) — with our recruiter, to discuss your background and the role
- Solutioning exercise / case discussion — a practical conversation or short exercise on how you'd approach a sample client scenario using Zoho apps
- Interview with hiring manager — deeper discussion on experience, technical depth, and team fit
- Offer & background check
We aim to keep candidates informed at each stage and will let you know if you're not moving forward.
Click on Apply to know more.
