Customer Support Executive
Wordsworthelt
- Salary
- ₹2.4 - 3.6 LPA
- Experience
- 0+ yrs
- Location
- Ahmedabad
Required skills
- English
- communication
- coordination
About the role
We're Hiring – Customer Support Executive | EdTech SaaS
Location: Ahmedabad (Work from Office)
Company: Words Worth English Language System
Job Type: Full-time
We are looking for a proactive, organised and customer-focused professional to provide 360-degree support to our partner schools and colleges.
Key Responsibilities:
- Manage end-to-end school onboarding, product support and customer queries.
- Coordinate with academic, technical, sales and training teams.
- Handle calls, emails, WhatsApp communication and follow-ups.
- Maintain CRM records, reports and documentation.
- Coordinate training sessions, assessments and implementation activities.
- Manage administrative tasks and ensure customer satisfaction.
Requirements:
- Excellent spoken and written English.
- Strong communication, coordination and problem-solving skills.
- Good computer knowledge and multitasking abilities.
- Experience in Customer
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