● Bachelor's degree, preferably in a technical or life sciences field.
● 3-5 years of experience in a Customer Success, Account Management, or client-facing
role.
● Strong understanding of Pharmacovigilance processes and the pharma industry.
● Excellent communication, presentation, and interpersonal skills.
● Ability to translate technical concepts and product features into clear business value.
● Strong organizational skills and attention to detail.
● Proactive and customer-centric attitude.
● Experience with project management & reporting tools
