SCINDIA STEAM NAVIGATION COMPANY LTD
Company:
https://www.linkedin.com/company/scindia-steam-navigation-company-ltd
Seniority: Mid-Senior level
Job details:
Company Description SCINDIA STEAM NAVIGATION COMPANY LTD is a long-established organization with roots in the United Kingdom and operational presence in Mumbai, India. The company operates in the maritime and logistics domain, supporting commercial activities tied to shipping and trade. Its location in a major port city positions it close to customers, partners, and key supply chain stakeholders. As the company continues to develop its business, it offers opportunities for professionals interested in account management, client service, and growth in a dynamic industry.
Role Description This is a full-time, on-site Account Executive role based in Mumbai. The Account Executive will manage a portfolio of clients, maintain strong relationships, and act as the primary point of contact for day-to-day inquiries. Responsibilities include preparing proposals and quotes, coordinating with internal teams to ensure timely service delivery, tracking account performance, and resolving issues promptly. The role also involves identifying opportunities for upselling and cross-selling, supporting contract renewals, and contributing to revenue growth and customer satisfaction. The Account Executive will collaborate closely with operations, finance, and senior management to ensure accurate documentation and reporting for all assigned accounts.
Qualifications
- Strong client relationship management and customer service skills, with the ability to handle multiple accounts and prioritize effectively.
- Solid business communication skills, including clear verbal and written communication, presentation abilities, and professional correspondence.
- Basic financial and analytical skills to interpret account data, prepare reports, and support pricing and proposals.
- Organizational and time-management skills to manage deadlines, follow up on deliverables, and maintain accurate records.
- Proficiency with common office productivity tools (e.g., email, spreadsheets, presentation software) and CRM or account management systems.
- Bachelor’s degree in Business, Commerce, Management, or a related field, or equivalent professional experience.
- Prior experience in account management, sales support, or customer-facing roles; experience in shipping, logistics, or maritime services is an advantage.
- Ability to work collaboratively on-site with cross-functional teams in Mumbai and adapt to a fast-paced, evolving business environment.
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