BT Group
Website:
bt.com
Company:
https://www.linkedin.com/company/bt
Seniority: Not Applicable
Industries: Telecommunications
Job details:
Job Title: Technical Delivery Specialist
Req ID: 61231
Job Function: Business Services & Operations
Posting Start Date: 31/07/2026
Posting End Date: 31/08/2026
Division: UK Business
Job Location: IND-Bengaluru-RMZ Ecoworld
Advertised Salary: Competitive
About The Role
The Site Reliability Engineering Manager manages a team within the site reliability engineering organisation ensuring BT delivers the service performance, reliability and availability that internal and external customers expect, through contributing in cross-functional engineering discussions to achieve scalable, measurable, fault-tolerant, and cost-effective cloud services.
What You’ll Be Doing
- Coordinates teams through the implementation of new software development life cycle automation tools, frameworks, and code pipelines (continuous integration/continuous delivery pipelines), ensures teams follow best practices with a focus on the re-use of application code, and demonstrates consistent software delivery practices and produces continuous integration/continuous delivery platform solutions using cloud, infrastructure as code and container technologies
- Collaborates with engineering leadership in supporting the development of the architectures and practices that should be adopted in order to deliver on engineering and operational goals
- Provides technical support to product teams to optimise availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning
- Solves problems relating to mission-critical services and builds automation to prevent problem recurrence with the goal of automated response to all non-exceptional service conditions
- Executes new builds of infrastructure tooling that improves reliability across the entire product surface area, dealing with massive distributed scale
- Coordinates the work with development teams during design phase, to build and perform infrastructure upgrades to support applications availability and reliability
- Manages the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements
- Leads a team in the implementation of approaches that scale systems sustainably through mechanisms like automation and evolves systems by pushing for changes that improve reliability and velocity
- Oversees the delivery of infrastructure as code software to improve the availability, scalability, latency, and efficiency of services
- Oversees the implementation of robust monitoring and alerting systems
- Manages the queue and support processing to ensure early warning of support issues
- Owns and leads retrospective and preventive actions after each high severity production incident
- Champions, continuously develops and shares with team knowledge on emerging trends and changes in site reliability engineering best practices and industry standards
- Coaches talent, and manages others, to develop capabilities and ensure performance through upskilling, development and recruitment
- Implement ways to improve working processes within the area of site reliability engineering responsibility
Essential Skills / Experience
Desirable Skills / Experience
Our Package
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