Orient Technologies Limited
Website:
orientindia.in
Job details:
We’re Hiring: Service Delivery Manager – Cloud Platform
Experience: 5–7 years | Location: Andheri, Mumbai | Type: Full-time
About the Rol
eWe’re looking for a hands-on Service Delivery Manager who can lead cloud infrastructure delivery across AWS and Azure, manage customer expectations, ensure SLA/KPI compliance, and keep operations running smoothly
.If you enjoy solving problems, driving service excellence, and working with smart cloud teams, this could be a great fit
.
What You’ll
Do
Cloud Skills We’re Looking
- ForOwn end-to-end delivery of cloud and infrastructure managed servic
- es.Ensure SLA, KPI, incident, problem, change, and release management excellen
- ce.Act as the key customer contact for service reviews, escalations, and improvemen
- ts.Lead and mentor cloud/infrastructure enginee
- rs.Drive automation, standardization, RCA, and continuous service improveme
nt.Good working knowledge of AWS and Azure services such as EC2, VPC, IAM, S3, RDS, EKS/ECS, CloudWatch, Azure VMs, VNet, Storage, Backup, Monitor, Load Balancer, App Services, Azure SQL, Entra ID, and A
KS.
You’ll Be a Great Fit If You
- Have5–7 years of experience in IT infrastructure, cloud operations, or managed servi
- ces.At least 2 years in a Service Delivery, Technical Lead, or Team Lead r
- ole.Strong ITIL process understand
- ing.Experience managing AWS and/or Azure production environme
- nts.Excellent communication, customer management, and stakeholder handling ski
lls.
Bonus P
- ointsAWS Certified Solutions Architect – Asso
- ciateMicrosoft Certified: Azure Administrator Associate (AZ
-104)
If interested pls share your cv at vedikajamsutkar@orientind
ia.net
Click on Apply to know more.
