samay Group
Seniority: Mid-Senior level
Job details:
E-Commerce Manager - Only serious and nearby candidates should apply.
📍 Location: Sant Nagar, Burari, Delhi
💼 Job Type: Full-time
💰 Salary: 25k to 30k per month
🎯 Attractive Performance Incentive: Additional incentives based on target achievement and sales performance.
🕒 Shift: Day Shift (9:30 AM – 7:00 PM)
Job Responsibilities
• Manage and handle marketplace accounts including Amazon, Flipkart, Tata Cliq, Nykaa, and Myntra.
• Create and manage product listings with proper variations, grouping, keywords, and category mapping.
• Develop and update A+ Content, product descriptions, titles, bullet points, and other creative content.
• Coordinate content creation including images, banners, and brand store updates.
• Handle pricing management, competitor analysis, and margin monitoring across marketplaces.
• Plan and execute promotions, coupons, deals, and festive sale activities to increase sales performance.
• Manage advertising campaigns including Sponsored Ads, PPC campaigns, and platform marketing tools.
• Strong working knowledge of Amazon FBA, Flipkart FBF, and SJIT processes.
• Monitor account health metrics and ensure compliance with marketplace policies and performance standards.
• Handle complete account management including order processing, order tracking, returns, cancellations, dispatch coordination, inventory management, and sales tracking.
• Raise and follow up on claims, reimbursements, disputes, and support tickets with marketplace teams.
• Resolve listing issues, account-related problems, suppressed listings, and operational queries.
• Prepare and maintain MIS reports using Advanced Excel including VLOOKUP, Pivot Tables, formulas, and data analysis.
• Coordinate with internal teams for smooth operations, dispatch, and inventory planning.
• Track marketplace performance metrics and work towards achieving sales and operational targets.
Candidate Profile
• Graduate (B.Com preferred)
• Minimum 3 years of hands-on e-commerce experience
• Good knowledge of marketplace operations & account handling
• Strong Excel, communication & coordination skills
Only serious and nearby candidates should apply.
Click on Apply to know more.