Vacations MadCap
Website:
vacationsmadcap.com
Company:
https://www.linkedin.com/company/vacationsmadcap
Seniority: Mid-Senior level
Industries: Leisure, Travel & Tourism
Job details:
About the Role
We are looking for a detail-oriented and proactive Operations Executive – Europe to join our international travel operations team at Vacations Madcap.
The ideal candidate should have strong knowledge of European destinations, hotels, transfers, sightseeing, itineraries and ground operations, along with excellent coordination and communication skills.
Key Responsibilities:
- Handle end-to-end operations for Europe holiday packages.
- Coordinate with international DMCs, hotels, transport providers and other suppliers.
- Prepare and manage customised itineraries, quotations and travel arrangements.
- Coordinate bookings for hotels, transfers, sightseeing, activities and other services.
- Ensure all services are confirmed accurately and within timelines.
- Handle amendments, cancellations and last-minute operational requirements.
- Coordinate closely with the sales team to ensure smooth execution of bookings.
- Maintain proper documentation and booking records.
- Monitor travel schedules and proactively resolve operational issues.
- Provide support to clients and internal teams before and during travel.
- Stay updated on European destinations, new experiences, hotels and travel regulations.
What We’re Looking For
- 2-3 years of experience in international travel operations, preferably handling Europe.
- Strong destination knowledge of countries such as France, Switzerland, Italy, Spain, Greece, Austria, Germany, Netherlands and the UK.
- Experience working with DMCs and overseas suppliers will be an advantage.
- Excellent communication and coordination skills.
- Strong attention to detail and ability to manage multiple bookings simultaneously.
- Good negotiation and problem-solving skills.
- Ability to work under pressure and handle urgent travel requirements.
- Proficiency in MS Excel, Word and email communication.
- Prior experience with a travel company, tour operator or luxury travel agency is preferred.
Location: Vasant Vihar, Delhi | On-site
Click on Apply to know more.