lululemon
Website:
lululemon.com
Company:
https://www.linkedin.com/company/lululemon
Seniority: Mid-Senior level
Industries: Retail
Job details:
Who we are:
Founded in 1998 at Vancouver, lululemon is a performance and lifestyle product company that create transformational products and experiences that build meaningful connections, unlocking greater possibility and wellbeing for all. We are driven by our brand purpose to elevate human potential by making individuals feel their best which helps us design our products with high filter and high style. We use a unique product creation methodology called Science of Feel in all our products to offer convenient, comfortable, and long-lasting experience. We owe our success to our innovative products, commitment to our people, and the incredible connections we make in every community we're in.
The role:
We are seeking a Technology Director to lead the India-based engineering organization supporting lululemon's Supply Chain and Corporate Systems teams. Reporting to the VP of the India Tech Hub — with a dotted line to the North America VP’s — this leader is the people leader for approximately nine Technology Managers and a broader organization of 100+ engineers and technologists across these domains.
This is a leadership role in three dimensions. First, you are the senior people leader for these teams: developing managers, growing technical leaders, and building high-performing, engaged, diverse teams. Second, you are a leader within the India Tech Hub, helping to set the technical direction of the hub and to shape and champion lululemon's culture in our India office. Third, you are a global delivery partner, working hand in hand with the North America technology directors to ensure the smooth, high-quality delivery of key features and capabilities out of the ITH.
You will oversee platforms, integrations, partner connectivity, data systems, and engineering practices across a globally distributed model. This role requires a seasoned leader who thrives in complex, fast-paced, and highly collaborative environments spanning multiple time zones.
Supply Chain Technology:
- Raw material innovation and development
- Costing and sourcing
- Quality, sustainability, and traceability
- Trade compliance and cross-border movement
- Logistics and global transportation
- Distribution and fulfillment
- Supply chain analytics, data, and reporting
Corporate Systems Technology:
- People & Culture (P&C) platforms — Workday and Dayforce
- ERP and Finance — Oracle Retail Merchandising System (RMS) and Oracle E-Business Suite (EBS)
- Legal systems and related compliance workflows
- Integration frameworks (EDI, APIs, event-driven architecture) across these domains
- Master data, data quality, and operational dashboards
Key responsibilities:
People Leadership & Team Development:
- Serve as the people leader for approximately nine Technology Managers and a 100+ person organization spanning supply chain and corporate systems.
- Develop managers and future-ready technical leaders through coaching, feedback, and clear career growth pathways.
- Build high-performing, diverse teams with a culture of inclusion, transparency, accountability, and continuous improvement.
- Drive strong engagement, retention, and talent attraction across the organization.
India Tech Hub Leadership & Culture:
- Act as a senior leader within the India Tech Hub, contributing to the technical direction, operating model, and growth of the hub.
- Champion and help formulate lululemon's culture in the India office, living the company's values and creating an environment where people can do their best work.
- Represent the ITH's capabilities and strengths to global stakeholders and elevate the hub's profile as a center of engineering excellence.
- Partner with peer directors and hub leadership on shared practices, standards, and community-building across teams.
Global Delivery & North America Partnership:
- Work closely with the North America technology directors to ensure smooth, predictable, and high-quality delivery of key features and capabilities from the ITH.
- Align roadmaps, priorities, and dependencies across time zones so that ITH teams operate as a seamless extension of the global technology organization.
- Establish clear delivery expectations, communication rhythms, and escalation paths that build trust between India and North America teams.
- Ensure ITH ownership and accountability grows over time, moving from execution toward end-to-end ownership of platforms and outcomes.
Platform & Architecture Modernization:
- Modernize supply chain and corporate systems platforms and integrate next-generation capabilities across Oracle RMS/EBS, Workday, Dayforce, and supply chain systems.
- Drive transformation toward API-first, event-driven, and scalable integration architectures.
- Lead the design and implementation of secure, resilient, and responsible data management and governance frameworks.
Operational & Engineering Excellence:
- Oversee delivery across supply chain and corporate systems ensuring strong operational and engineering excellence in all solutions.
- Raise engineering standards around quality, observability, security, and system reliability.
- Drive root cause analysis, systems reliability, service maturity, and measurable operational improvements.
Innovation & AI Enablement:
- Introduce AI-driven decision support and automation across supply chain and corporate systems workflows.
- Champion the ethical, transparent, and responsible use of AI across all supported domains.
Qualifications:
- Bachelor's degree in computer science, related field, or commensurate relevant experience.
- 10+ years of engineering leadership experience with large, complex, global teams, including experience as a leader of managers.
- Proven experience building, scaling, and leading engineering organizations within a technology hub, global capability center, or similar model.
- Experience leading supply chain technology and/or enterprise corporate systems (Oracle RMS, Oracle EBS, Workday, Dayforce, or equivalent).
- Strong background in integration architectures (API platforms, EDI, message streaming, event-driven design).
- Hands-on experience with cloud platforms (AWS, Azure, or GCP).
- Familiarity with programming languages such as Python or Java and with modern engineering patterns.
- Demonstrated ability to deliver high-impact technology programs.
- Experience working with distributed teams across multiple time zones, particularly in partnership with North America.
- Exceptional communication, storytelling, and executive influencing skills.
- A continuous learning mindset that stays on the leading edge of technology solutions that bring value to the organization.
- Experience with AI/ML use cases in supply chain or enterprise systems is an asset.
Success metrics:
- Predictable, high-quality delivery of key features and capabilities from the ITH in partnership with North America.
- Strong engagement, retention, and leadership development across the 100+ person organization.
- A thriving, values-led team culture that reflects lululemon in the India office.
- Improved reliability, uptime, and SLA performance of supply chain and corporate systems.
- Progress against modernization, integration, and responsible AI adoption goals.
- Growth in ITH ownership and end-to-end accountability for platforms and outcomes over time.
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
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