Orbion Infotech
Website:
orbioninfotech.com
Company:
https://www.linkedin.com/company/orbion-infotech
Seniority: Mid-Senior level
Industries: IT Services and IT Consulting
Job details:
About The Opportunity
Orbion Infotech is a fast-scaling enterprise technology consultancy empowering global brands to modernize their CRM and service operations through Salesforce. We specialize in end-to-end Salesforce implementations — from Auto Cloud, Service Cloud, and Field Service Lightning to AI-driven customer success frameworks. Our teams build scalable, API-first solutions that unify customer data, automate service workflows, and drive measurable ROI for clients across BFSI, manufacturing, and logistics sectors.
Role & Responsibilities
- Lead end-to-end Salesforce Auto Cloud + Service Cloud implementations — from discovery to deployment — for enterprise clients in India and APAC.
- Design and configure Salesforce object models, process automations (Flow, Process Builder), validation rules, and Service Console layouts aligned with automotive and service industry standards.
- Integrate Salesforce with ERP, telematics, and customer portals via REST/SOAP APIs and middleware tools like MuleSoft or Boomi.
- Mentor junior consultants and manage delivery timelines, quality, and client expectations across remote, cross-functional teams.
- Translate complex business requirements into technical specs and conduct UAT, training, and post-go-live support for service operations teams.
- Drive adoption of Salesforce best practices — including data governance, security model design, and performance optimization — to ensure scalable, secure deployments.
Skills & Qualifications
Must-Have
- Salesforce Service Cloud
- Salesforce Auto Cloud
- Salesforce Flow
- Salesforce Lightning Experience
- Process Builder
- Apex Triggers
- REST API
- Salesforce Admin Certification
Preferred
- Field Service Lightning (FSL)
- Salesforce Experience Cloud
- MuleSoft Integration
Benefits & Culture Highlights
- 100% remote role with flexible hours — work from anywhere in India.
- Competitive CTC + performance bonuses + certified Salesforce training sponsorships.
- Work with Fortune 500 clients and shape next-gen service ecosystems in automotive & tech sectors.
Skills: salesforce,service,cloud,automotive
Click on Apply to know more.
