HR TalentHub
Company:
https://www.linkedin.com/company/hr-talenthub
Seniority: Mid-Senior level
Industries: Staffing and Recruiting
Job details:
Role Overview
We are seeking a dynamic and result-driven
Operation Head – FTL Transportation who will be responsible for
end-to-end FTL transportation operations across PAN India, with a strong focus on
FTL operations. The role includes ownership of
vehicle placement, billing timelines, POD closure, and loading operations.
Key Responsibilities
1. PAN India FTL Operations
- Lead complete FTL transportation operations across PAN India
- Ensure on-time vehicle placement, dispatch, and delivery (OTIF)
- Drive cost optimization and service excellence
2. Vehicle Placement & Vendor Management
- Ensure efficient vehicle placement planning as per demand
- Build and manage a strong transporter/vendor network
- Handle vendor onboarding, rate negotiation, and performance tracking
3. Billing & POD Control (Critical KPI Area)
- Ensure on-time billing as per agreed timelines
- Drive timely POD collection, submission, and closure
- Minimize billing delays due to POD gaps or discrepancies
- Coordinate closely with billing and finance teams to improve cash flow
4. Loading Operations Management
- Oversee loading supervisor teams across locations
- Ensure proper vehicle loading, space utilization, and dispatch planning
- Monitor loading TAT, damage control, and shortage prevention
5. Team Building & Leadership
- Build and lead Traffic, POD, Billing coordination, and Loading teams
- Drive accountability, discipline, and performance culture
Ensure
proper manpower planning and team productivity.
6. SOP Implementation & Process Excellence
- Implement and standardize SOPs across all locations
- Define and monitor KPIs, including:
- OTIF (On-Time In-Full)
- Billing TAT
- POD Submission TAT
- Deliver improvements in:
- Delivery timelines
- Reduced shortages/damages
- Higher client satisfaction
7. Compliance & Risk Management
- Ensure adherence to transport compliance and statutory norms
- Control operational leakages and risks
- Maintain audit-ready processes and documentation
8. Client & Stakeholder Management
- Act as SPOC for key clients and escalations
- Coordinate with Sales, Warehouse, Finance, and Billing teams
Ensure
high service levels and client retention.
9. MIS & Strategic Reporting
- Review daily/weekly/monthly MIS reports
- Track collection impact due to billing/POD delays
- Provide insights for cost control and operational improvement
Key Skills Required
- Vehicle Placement & Transport Planning
- Team Building & Team Management
- Compliance Monitoring
- Vendor Onboarding & Management
- Strong exposure in PAN India FTL Operations
- Expertise in On-time Billing & POD Management
- Experience in Loading Operations Control
- Strong command over SOPs & KPI-driven execution
Key Requirements
- Graduate / Postgraduate (Logistics / Supply Chain preferred)
- 10–15 years of experience in transportation/logistics
- Strong experience in FTL operations + billing/POD cycle control
- Proven track record in team handling and multi-location operations
Click on Apply to know more.