TRANSFORMPLUS
Website:
transformplus.org
Company:
https://www.linkedin.com/company/transformplus
Seniority: Not Applicable
Industries: Staffing and Recruiting
Job details:
Hi
We are looking for Process Trainer (Work From Home)
Job Title: Process Trainer
Job Location: Gurgaon, Hyderabad, Mumbai.
Salary: 6-7 LPA
Mode of Work: Work From Office/Work From Home
Notice Period: 15-30 Days
Job Responsibilities-
- Ensure successful execution of training needs
- Measure program training effectiveness
- Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
- Send reports/MIS to the Operations team on the progress/pending status of activities
- Review content at regular intervals to ensure all updates are incorporated
- Participate in Internal External Calibrations
- Manage Knowledge Check for New Hires Production Staff
- Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.
Knowledge, Skills And Abilities-
- Very Strong written and verbal communication skills (English)
- Customer/ Client Handling Skills
- Experience in any product/process/soft skill/up-skilling training
- Open to Work in 24X7, 5 days working Rotational
Desired Candidate Profile-
- Min Graduate (Any)
- Min 2 years of experience with Excellent Communication skills set to match with Versant 6.
- Strong understanding of and experience in product training in domestic /International BPO domain
- On Paper should be Process Trainer.
- HR Round. Voice Accent round Operation Round-Client Round
- Days of Work 5 days a week
Interested Candidates can directly WhatsApp their CVs (Word/PDF) to HR@9892211899
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