Atyeti Inc
Website:
atyeti.com
Job details:
Windows Application Support Engineer (4–5 Years Experience)
- Role Overview
- We are looking for a Windows Application Support Engineer to support a critical third-party Windows-based application platform. The role involves application support, server administration, monitoring, automation, patching, upgrades, and operational support across a large enterprise environment.
Key Responsibilities
- Support and maintain Windows-based applications across Production, DR, and non-production environments.
- Perform application upgrades, application patching, and release deployments.
- Troubleshoot application, server, and performance-related issues.
- Monitor and support 350+ Windows servers, including application availability, CPU, memory, disk space, and service health.
- Develop and maintain automation using PowerShell scripting.
- Support automation workflows using Ansible AWX (preferred).
- Utilize Grafana for monitoring, alerting, and operational visibility (preferred).
- Manage software installations, Windows services, and file/folder permissions.
- Participate in incidents, problems, and change management activities.
- Create and maintain support documentation and operational runbooks.
Required Skills
- 4–5 years of experience in Windows Application Support.
- Strong Windows Server administration and troubleshooting skills.
- Experience with:
- Application support in production environments
- Software installation and upgrades
- NTFS file/folder permissions
- Server performance monitoring
- Incident and change management
- PowerShell scripting and automation
- Basic Linux administration knowledge.
- Strong analytical and troubleshooting skills.
Preferred Skills
- Ansible AWX / Ansible Automation Platform.
- Grafana monitoring and alerting.
- SRE / Production Engineering experience.
- Exposure to AWS or Azure cloud environments.
Support Requirements
- Participate in weekend on-call rotation.
- Work closely with global teams to ensure platform stability and operational excellence.
Click on Apply to know more.