Website:
skyheaven.in
Job details:
Company Description Sky Heaven Immigration (OPC) Pvt. Ltd. is an immigration services company focused on helping individuals and families with visitor visa and related travel documentation. The organization works with clients who wish to travel abroad for tourism, family visits, and short-term business trips. Sky Heaven Immigration strives to provide clear guidance, transparent processes, and reliable support throughout the visa application journey. The company values professionalism, client-centric service, and adherence to current immigration regulations and best practices.
Role Description This is a full-time, on-site role for a Visitor Visa Process Executive based in Ahmedabad. The Visitor Visa Process Executive will assist clients through the entire visitor visa lifecycle, including initial consultation, document collection, form filling, and application submission. Daily activities include reviewing client eligibility, explaining visa requirements, coordinating appointments, and maintaining accurate records in internal systems. The role involves regular communication with clients via phone, email, and in-person meetings to provide updates and address queries in a timely, professional manner. The executive will also keep track of changing visa regulations for different countries, liaise with relevant authorities or application centers as needed, and support the team in achieving service and quality targets.
Qualifications
- Strong communication and interpersonal skills, with the ability to explain complex visa procedures clearly and handle client queries professionally.
- Attention to detail and organizational skills for document verification, data entry, and maintaining accurate client records.
- Basic computer proficiency, including working with email, spreadsheets, and visa application portals or CRM systems.
- Customer service orientation and problem-solving skills to manage client expectations and resolve issues during the visa process.
- Ability to work on-site in Ahmedabad, collaborate with team members, and manage multiple applications within deadlines.
- Good understanding or willingness to learn international visa rules and requirements; prior experience in immigration, travel, or consulting services is an advantage.
- Minimum educational qualification: graduate degree in any discipline; strong English and local language proficiency preferred.
Click on Apply to know more.