Rao Consultants
Website:
raoconsultants.com
Job details:
Company Description Rao Consultants is a leading visa and overseas education consulting firm in Gujarat, serving individuals who wish to study, visit, or settle abroad. Established in 2002 and headquartered in Ahmedabad, the organization has grown to over 300 employees and operates from more than 50,000 square feet of office space across prime city locations. Rao Consultants offers end-to-end support for international visa processes as well as coaching for exams such as IELTS, PTE, GRE, SAT, and CELPIP. With a presence across continents, partnerships with over 280 international educational institutions, and experience counseling more than 100,000 students, the company has earned multiple industry awards and global memberships. As an ISO 9001:2015 UKAS-certified organization, Rao Consultants is recognized for quality service and strong outcomes in foreign education and visa consulting.
Role Description This is a full-time, on-site Counsellor/Sales Executive role for Non Immigration/Visitor Visa services, based in Ahmedabad. The role involves meeting prospective clients, understanding their travel and visitor visa requirements, and providing accurate, up-to-date guidance on documentation, eligibility, and application processes. The Counsellor/Sales Executive will conduct consultations, explain service offerings, and follow up with potential clients to convert inquiries into confirmed applications, striving to maintain high levels of customer satisfaction. Daily responsibilities include managing client records, coordinating with internal processing teams, and ensuring timely communication and resolution of client queries. The role also includes participating in sales initiatives, achieving individual and team targets, and contributing to continuous improvement of counselling and service processes.
Qualifications
- Strong customer-facing abilities, including Customer Service and Customer Satisfaction skills.
- Excellent Communication skills, both spoken and written, with the ability to explain complex visa processes clearly.
- Proven Sales skills, with experience in meeting targets and converting leads into successful applications.
- Solid Organization Skills to manage multiple client files, follow-ups, and deadlines efficiently.
- Prior experience in counselling, visa consulting, travel, or education services is an advantage.
- Comfort working in a fast-paced, target-driven environment with attention to accuracy and compliance.
- Basic computer proficiency and familiarity with CRM or client management tools.
- Minimum of a bachelor’s degree in any discipline, with strong interpersonal skills and a client-centric mindset.
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