Website:
smaindia.net.in
Job details:
Vice President (Business Head)
đź“Ť Location: New Delhi
About the Opportunity
Strategic Management Alliance is hiring for a Vice President (Business Head) on behalf of a well-established Hospitality and Food & Beverage company with an existing presence across Casual Dining Restaurants and Food Retail formats in India.
The organization operates multi-location restaurants offering European cuisine curated by acclaimed chefs, along with a signature Italian cuisine cloud kitchen for its delivery vertical. The company is focused on strengthening its operational platform while pursuing structured expansion and growth across markets.
This role presents a leadership opportunity for an experienced Hospitality Industry Food & Beverage professional to drive business performance and operational excellence across the company’s operations .
The position will be based in New Delhi and will work closely with the Promoters to guide the next phase of the Organisation’s growth.
Key Responsibilities
Business Leadership
Lead the development and execution of the company’s long-term business strategy to drive sustainable growth and profitability.
Define the operational vision and business framework required to achieve expansion and performance objectives.
Drive innovation and continuous improvement across the organization’s operational processes.
Work closely with the leadership team to support the Company's Growth avenues within the hospitality and food service ecosystem.
Pan-India Restaurant Operations
Provide overall leadership for the company’s multi-location restaurant operations across India.
Ensure seamless execution of operational strategies across all outlets and delivery verticals.
Implement standardized operating procedures and best practices to ensure consistency in quality, service standards, and guest experience.
Oversee the operational performance of restaurants and ensure alignment with organizational goals.
P&L and Financial Performance
Take full ownership of P&L performance across the business and drive revenue growth and margin improvement.
Develop and implement Annual Operating Plans (AOP), budgets, and performance benchmarks.
Monitor financial performance against targets and forecasts, implementing corrective strategies where necessary.
Drive profitability through operational efficiency, cost optimization, and improved business processes.
Performance Management & Operational Excellence
Establish clear performance metrics and KPIs to monitor business performance across all units.
Analyze operational data to identify performance drivers and address process inefficiencies.
Drive process improvements and operational innovations to enhance productivity and service standards.
Ensure delivery of agreed SLAs and KPIs across functions.
Market Intelligence & Growth Strategy
Evaluate market trends, competitive landscape, and consumer insights to guide strategic decision-making.
Identify opportunities to expand the company’s restaurant footprint and delivery platforms.
Support the development of new formats, concepts, and revenue streams aligned with the company’s brand positioning.
People Leadership
Lead and mentor cross-functional teams across operations, finance, and support functions.
Build a culture focused on accountability, performance, innovation, and collaboration.
Conduct periodic performance reviews and ensure leadership teams across locations are aligned with organizational goals.
Candidate Profile
- Bachelor’s Degree in Hospitality Management, Business Administration, or related discipline.
- 18-20 years of experience in Hospitality Industry Food & Beverage function with significant Leadership exposure at Director F&B or EAM F&B or Cluster F&B level.
- Strong track record of managing multi-location Restaurant Operations and delivering sustained business growth.
- Experience in P&L Management, strategic planning, and large-scale operational leadership.
- Good understanding of the Restaurant industry, Food Retail formats, and Delivery platforms.
- Strong leadership, analytical, and stakeholder management capabilities.
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